About Us
Our values underpin the purpose of our service. We are driven by compliance to regulation and delivery of outstanding service with you or your loved one at the centre of our work
Our Management
Patience Gavaza
Diploma Level 5 Health & Social in Leadership & Management
Director
Lilly Healthcare Services LTD
”I am an experienced practitioner in Healthcare and Social Care Management. My focus is leading a team that believe in the vison of positive outcomes for our clients to retain their independence in the comfort of their own homes.”
Zarqa Waseem
MSc Economics
Bachelors Degree Hons in Health and Social care (Level 6)
Level 5 Dip in Health and Social care management and Children and Young People’s Services
Registered Manager
Lilly Healthcare Services LTD
”I am health and social care practitioner with 25 years experience in the care industry. My mandate is to ensure that Lilly Healthcare Services is abiding by health and safety standards and that we are meeting your care needs as stated. I ensure that our team is up to date with CQC legislation.”
Values and Principles
We aim to provide care and support using person-centred approach which has positive outcomes for our clients and promote partnership..
- To ensure that we are fit for our purpose. We examine our operations constantly to ensure that we are successfully achieving our stated aims and purposes. We welcome feedback from our clients and their friends and relatives.
- To work for the comprehensive welfare of our clients. We aim to provide for each client a package of care that contributes to his or her overall personal and healthcare needs and preferences. We will co-operate with other services and professionals to help to maximise each client’s independence
- To meet assessed needs. Before we provide services, we ensure that a potential clients needs and preferences are thoroughly assessed. We aim to ensure that the care the service provides meets the assessed needs of each client, that needs are re-assessed as frequently as necessary, and that the care and support provided have the flexibility to respond to changing needs or requirements.